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American Sound Masking's 20 Year Warranty
WARRANTY: If for any reason an American Sound Masking System is not working properly, it will be repaired, replaced, re-tuned and balanced at no cost to the client, for a period of twenty years, including parts and equipment. Travel charges will apply depending on location of system, or if system is located out of the continental United States. When our Audio Security products are purchased individually by a client, and installed by non factory trained installers, they are warranted for a period of five years, or the current manufactures warranty, unless they are found to be damaged because of no fault of the products. i.e. poor workmanship, incorrect wiring, damage and/or breakage, etc. In the case of improper wiring, poor workmanship, incorrect tuning, damage and/or breakage due to the client, the outcome will be determined and resolved by the manufacturer. To return products, call American Sound Masking to obtain a RA number (return authorization number)
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